Terms of Service

Last updated 17 October 2026

These terms cover your use of Highflag's website and services. By hiring Highflag or connecting your calendar, you agree to them. Questions: highflagagency@gmail.com.

The service

Highflag sets up missed-call text-back, lead follow-up, booking and review requests for your business. We build and test the setup, then run it for you.

Pricing and payment

Every plan starts with a 14-day free trial and $0 setup. After the trial, plans are billed monthly: Home services Starter $97, Pro $197, Plus $347; Real estate Pro $297, Plus $497. You can cancel anytime. If it is not working for you in the first 30 days after you start paying, we refund you.

Your calendar

If you connect Google Calendar, you allow Highflag to check your free and busy times and add appointments that customers book. You can disconnect at any time at myaccount.google.com/permissions. See our Privacy Policy for how we handle this data.

Your responsibilities

• Give us accurate details about your business, hours and services.
• Only send texts to people who contacted you or have agreed to hear from you, and follow the messaging laws in your area.
• Honour the appointments that customers book with you.

What we do not promise

We work to keep the service running, but we cannot promise it will never be interrupted, and we do not promise a number of leads or jobs. The AI assistant can make mistakes, so check your calendar.

Liability

To the extent the law allows, our liability is limited to the fees you paid us in the 3 months before the claim.

Ending the service

You can stop at any time. We may suspend the service if these terms are broken. When service ends, we delete your stored calendar access.

Changes

If we change these terms, we update the date above and tell active clients.